Wednesday, June 16, 2021
Lesson Learnt on Capitulation
Friday, June 04, 2021
Books #13: Chris Voss' Never Split the Difference
Chris Voss was a FBI hostage negotiator turned consultant and I chanced upon his book on Kindle. It took quite a while to finish as I was busy with other stuff. Overall, it was a somewhat satisfying read although I probably need a lot of practice to become a better negotiator. Here's his lessons for winning negotiations.
1. Listen, mirror and label. Chris first lesson was simply these three words. We should listen to what the other party wants. Then mirror and label their emotions. Once they feel that they are heard, we can then negotiate. He encouraged to use phrases like, "it seems like..." and "I hear that you are feeling...". These are labeling techniques to confirm what has been said. It validates the other party and allows for the conversation to progresss.
2. Accommodator, Assertive and Analyst. The next three words are as stated. They should all be read as nouns to describe people. Once we understand their style, it is easier to negotiate with them. Accommodators are people who likes to agree. They tend to be silent when they are actually angry. Assertive people needs to be heard before they can hear anything and analysts can be won by numbers and facts. Most people are multi-facet so it is important to know when they change from say assertive to analytical.
3. Ackerman model. The best part of the book is probably the introduction of the Ackerman model and other tactics to negotiate salaries or when buying cars. There are a few interesting rules like let others go first and then when you state your price, be prepared to raise it just a little each time. The final number should also be an odd number like $35,505 to give the impression you are being squeezed to the last dollar.
It was just a somewhat satisfying book because I felt that it did not capture everyday negotiations. We do not negotiate for the release of hostages in our daily lives. We are negotiating with family members, bosses, colleagues and it takes a slightly different attitude because in the end we want win-win solutions. That said, hopefully the three lessons above are useful enough and can be applied at work or at home successfully.
Huat ah!
Friday, May 21, 2021
Thoughts #24: Buy luxury!
The pandemic bubble is upon us all. QE Infinity flooded the world with liquidity with the bulk of the benefit going to the haves rather than the have-nots. Let's look at the following few charts.
This is the 5 year chart for LVMH, the world's largest luxury company and it traded up swiftly after Covid19. LVMH represents the first class haves of the world. Their luxury portfolio includes, well, LVMH itself (the ubiquitous bag), Moet Hennessy (champagne), Mont Blanc (pen), Tag Heuer (watches), Tiffany (jewellery). The really aspirational coveted stuff. There are even more atas stuff like Hermes and Patek Philippe out there but they cater to super uber rich. Too niche. So, LVMH represents the haves. Hence I believe the chart above might be similar to how the wealth of the top 5-10% income earners would look like.
This is the 5 year chart for Tapestry. Tapestry used to be known as Coach. The mass luxury brand with a wider reach. It now has Kate Spade and hence the name change. Tapestry is luxury for middle income people. It did well in normal times, during 2015-2018, its share price was close to $60. Then it got hit terribly by the pandemic and the share price collapsed. Well, as things normalized, it came back. In my mind, this chart represents the middle income. We got hit but it's not so bad.
This third chart is the 5 year chart for AMC, the world's largest cinema chain. It wasn't really doing great because everyone is binge watching stuff on Netflix so the footfall to cinemas was already declining. Then the pandemic hit and literally nobody went any cinemas. Well they were closed anyways. So AMC fell like a rock. At rock bottom with share price $1.98, the reddit warriors who bought Gamestop decided they should support AMC too. So they cooked up a storm to squeeze short sellers (hedge funds who represented the haves and the uber rich and famous we talked about). Share price went up to $13 at its peak. Some short sellers did got hurt. But eventually, it collapsed because it's another mini bubble in the bigger scheme of bubbles from Tesla to Bitcoin. To me, this chart represents the have-nots. It is really tough. It's a one way street of dwindling wealth. It could be the biggest issue in our lifetimes - social class warfare.
The stock idea here though is to buy a luxury ETF - GLUX. It has some of the top luxury traded names and it has done almost as well as LVMH (yes LVMH is also in it). The time is not right to buy now given that it is at all time high. But it is important to monitor this ticker because luxury stuff will get even more luxurious. Reddit warriors buying Gamestop and AMC would have done better buying this since their god - Elon Musk is also represented. Tesla is the largest component of GLUX. That is one risk though and the reason I haven't bought.
Let's keep monitoring and hopefully can huat on this ticker!
Sunday, May 09, 2021
Don't rage, don't take umbrage, pls behave on stage!
Rage and umbrage has become unacceptable as society progresses. Today, social media picks up everything. So, when you want to say something inappropriate, well, better think well!
Two days ago (7 May 2021), SPH CEO Ng Yat Chung took umbrage at a reporter asking a difficult question and the whole thing went viral on internet. This was a classic case of shooting the messenger since the reporter was just asking a question sent to her mobile phone. She obviously didn't ask it for herself and would be wondering why she was getting shouted at.
Actually, the CEO maintained his composure at the start, introducing to us a new word to enhance our English vocabulary. But his response grew more and more belligerent as he spoke. He denounced himself as a gentleman and then shouted almost savagely. This was the bit that caught the social media's attention. Now, we have umbrage T-shirts, advertisements and what not.
But the real people who really had to take umbrage were SPH's shareholders. SPH's share price had simply rolled downhill all these years. The chart below shows how SPH had always hovered at $4+ only to accelerate its decline after the current CEO took over. Then it got hit by the pandemic and collapsed even further. In the last few weeks, share price started to recover, perhaps because Singapore is vaccinating its population so well, but alas, the umbrage saga took it down by 15%! (Or may it was selling a profitable business at a negative price).
It is not entirely the CEO's fault. Running a declining business franchise is a tough job. Newspapers are distributed for free Today (pun intended: for non-Singaporean readers, ironically, this free newspaper is called Today) and I am not sure who still subscribes to the Straits Times. Maybe corporates and rich people who just want it to wrap their breakable stuff after those daily papers pile up. In this day and age, the way people consume news had also completely changed since the days newspapers were invented.
Newspapers were a huge thing in the past. Their economics were so good. They had both subscription and ad revenue and both were raking it in while they simply pay reporters peanuts to write stuff that everyone had no choice but to read. But the internet and social media changed everything because now everyone can be his or her own reporter and they wrote things people really wanted to read.
When the tide changed like this, it is hard for management in that business to adapt. Newspaper was a profitable business that will generate money even if you put a monkey to run it. Now, it has to fight declining subscription, declining ad revenue and the social media. Warren Buffett puts it best:
When a management with a reputation for brilliance tackles a business with a reputation for poor fundamental economics, it is the reputation of the business that remains intact.
To paraphrase, if the business is tough, then even brilliant management cannot win. I am not sure how brilliant our current SPH management team is. I hope they don't take umbrage :) But I am sure shareholders have taken umpteen umbrage seeing how their investment has declined c.70% over just a couple of years, not to the fault of anyone though. It's just business.
I don't think there is any easy way out for SPH. It is now a tough business. For the longest time, it was supported by its property business. Maybe there is an angle here by spinning off the tough media business and become a property company. It will take courage, not umbrage, to bring the share price back to its previous glorious days.
Saturday, May 01, 2021
Books #12: Daniel Pink's Drive
Wednesday, April 21, 2021
The CPF Conundrum Explained - Part 2
1. We should top up $7,000 in our Special Account every year.
2. We should top up whatever we had withdrawn from our CPF (usually for mortgage) asap.
3. We should top up CPF for our loved ones to the extent possible.
Hence we are not discussing if the Gahmen would give us this money or not. It is a given that it would come back. For our purpose today, we would determine that the returns on the three types CPF top up are actually very lucrative. We have already done that for the first one in the last post.
Having said that, I would give more priority to first clear the mortgage and topping back up CPF as it gives a peace of mind. Sometimes in life, we need to clear some of these literally mind boggling issues to be able to think better and make better decisions. Although that doesn't mean totally not investing. If a good opportunity comes about, money has to be put to work!
Thursday, April 08, 2021
Wednesday, March 24, 2021
The CPF Conundrum Explained - Part 1
1. We should top up $7,000 in our Special Account every year.
2. We should top up whatever we had withdrawn from our CPF (usually for mortgage) asap.
3. We should top up CPF for our loved ones to the extent possible.
1. We should top up $7,000 every year.
So, is it really as big a risk? And to us or to the Gahmen?
Thursday, March 11, 2021
Thoughts #23: Honesty and Integrity
It is very difficult to hide intent and the truth will always be revealed. This is because we are all sentient beings. We can feel, empathize and understand other sentient beings. That is why even though animals do not speak, we feel for them. Dog owners intuitively know if their dogs are happy or sad, sick or about the face death.
In many sense, this is very similar to stocks. Truth is intrinsic value. The reason why stocks will always revert to its intrinsic value it because that is the true value. It cannot trade way above or below its intrinsic value forever. If it is way below, someone, someday will take over and benefit from it. Conversely, if it trades above, it will fall. Or in case of an overpaid buyout, someone will suffer. The example that comes to mind is Time Warner overpaying for AOL.
This is the same with lying, dishonesty and doing things without integrity.
Someone, someday will figure it all out. Well it depends on the scale and atrocity of it all. If you lied about test score and burnt the test paper, maybe your parents will not find out this time. But do it enough, the truth comes out. Good deeds and bad deeds cancel out. You can make amends. Alas, we are just too lazy to do that right? If we got away once, we will do it again. Hence the saying,
"Don't go down the slippery slope."
There are people who doesn't believe in all this crap. They believe that can forever puff it up and pretend they are something that they are not. Well, after all, Trump did become President and Jack the Ripper did get away. They believe there are ways to be rich, or famous, or powerful, with lies, threats, dishonesty, dis-integrity and Ra-Ra. They believe they can have enjoy the fruits of success without putting in the effort.
This is very similar to some stocks that sell some castle-in-the-sky story and skyrocket to the moon. They believe this can go on forever. But sadly when you are judged by the stock market, with millions of intelligent investors, the truth will always come due. You can punch above your weight for a while, but the market will knock you out sooner or later. The Enron story comes to mind (chart above and link below).
https://wscbits.wordpress.com/2012/11/02/enron-wasnt-just-enron/
That is what I see happen to people who ra-ra too much in real life as well. Other people see the intent and the truth behind the puff, smoke and lies because we are all sentient beings. Trump's debacle is playing out. He will go down in history books as the only US President who got impeached twice. I believe we have not seen his bottom yet. If he doesn't hit bottom that can only mean in his life, he had done enough good things to offset the bad that we don't see.
So, if we adhere to be true value investors, buying stocks below their intrinsic values maybe we should strive to live a life of honesty and integrity, don't ra-ra, punch our weight right, not above and not below. Strive to promise and deliver (not over-promise and under-deliver). Compound our own intrinsic value the hard way, with discipline and effort.
Huat Ah!